“too many times….” I have heard the entrepreneur’s lament:  “here I am….it’s six oclock (or even eight in the morning) and I am the only one here….it gets lonely sometimes….and then I have to worry about payroll and whether they are going to stay with me….”

1.  Small relationship based groups sometimes reach mid-size level but seldom succeed in maintaining employee retention and devotion.

2.  Talented employees often leave after gaining a client’s confidence and, surprise! take the client with them (ignoring non-compete or tortuous interference agreements).

3.  Entrepreneurs become exhausted training and retraining staff, only to see them leave and accept a position with a competitor or start their own group.

4.  In a new business presentation, the prospective client turns to the entrepreneur and says, “you can have my business if you will personally manage it.”

5.  Without business growth, enployees do not feel they have a career ladder.

6.  “Creatives” often become bored working on the same or similar category (the same with account management).

7.  If groups do not remain committed (and successful) at acquiring new business, the special excitement that comes from “the hunt” is lost; and stagnation occurs.  One client once said to me regarding how proactive they used to be in acquiring new business…”hmmm….we used to do that.  I wonder why we quit.”

8.  I have seen various groups retain highly talented employees, others have serious turnover.  One of the primary reasons lies in the selection of employees, not necessarily the way they are managed.

9.  When an employee feels that he/she has a stake in the business and is required to continue their professional development, a favorable shift occurs between the employee and management.

10.  Entrepreneurs are generally self-starters and driven to succeed.  A group must weigh the benefits of hiring self-starters and ensure that they have a career path that facilitates business management responsibilities, professional development and bonuses (not necessarily just money).

11.  I have seen 45 year old entrepeneurs become 60 years old and still not have a transitional management staff that ensures that their legacy and ability to sell their group has been achieved.

If this resonates with you…either as an employer or an employee….let’s have coffee.